We have all gone through a lot over the last few months and all of us are looking forward to resuming our normal habits and routines. We are still open on a limited basis, for emergencies, per the Governor of NY; hopefully not past mid-June. While our commitment to our patients has certainly not changed, some of our practices have.
Our patient check-in and check-out practices have changed a bit and will continue even after the official reopening, until further notice. Patients with appointments are asked to check the pre-appointment text they receive, which gives them a number to text to when they arrive to the office. An assistant will greet them at their car, where they will sign a release form and have their temperature taken. Upon check out, the assistant will show them back out to their car. For those patients without texting capabilities, please call the office at 845-565-6677 and inform the staff member who takes the call that you have arrived and where you are parked. There will be no front staff interaction or check-in.
Having said that, the front staff is still reviewing insurance coverage and estimated out of pocket responsibility. Moving forward, one of our front team members will call you to schedule your visit, review your estimated out of pocket responsibility, and collect it over the telephone, prior to your visit.
We appreciate your patience and understanding during these trying times.
Dr. Steven P. Stern and the Windsor Dental Center Team
We at Windsor Dental Center, as mandated by our governor are treating patients in pain on emergency basis only at this time.
Due to the COVID-19 pandemic our office will be closed until at least mid-June. We will be contacting our patients to reschedule all appointments that were canceled due to the coronavirus once the governor of New York and the ADA gives us permission to reopen. We do have a reduced staff taking phone calls and scheduling those patients in pain. Those patients not in pain will be scheduled when we reopen. Thank you for your understanding and be well.
We care about our staff and patients safety and their well-being. While our office continues to be closed for non-essential treatment, per the NY State Dental Society, we understand that some patients may need emergency care. For that reason, we will have a surgeon and Endodontist on staff with limited hours to accommodate patients with urgent dental issues including pain from wisdom teeth and root canals. If you are in pain please call the office and leave a message as our phones continue to be monitored and somebody will get back to you.
Click on the link below for additional information.
Windsor Dental Center is proactively closing the office for the next two weeks, as we believe this is the right thing to do for both our patients and our staff. Other states have mandated dental office closings, and my feeling is we will be instructed to do so in the near future.
We are concerned for everyone’s safety and will continue to closely monitor information from the CDC (Center for Disease Control) and the ADA (American Dental Association). During this situation, we will communicate any updates regarding our office, via email blasts, as well as postings on our Facebook page and Windsor Dental website.
In the case of a dire emergency, patients should go to their local hospital.
Thank you for your understanding and take the suggested precautions so that we can get through this soon.
Steven P. Stern and Windsor Dental Center Team
A Notice to all patients:
Effective immediately patients will be getting a pre-screening phone call prior to your appointment.
1) Have you been out of the country recently?
2) Have you been in contact with anyone who has been out of the country recently
3) Do you have a cough and /or sore throat?
4) Do you have a runny nose and /or fever?
If you have answered yes to any of these questions, please contact your healthcare provider and we will need to reschedule your appointment. We thank you for your understanding.
Thank you to all our patients who generously donated their gently worn coats. We were able to bring a large bulk of coats to a shelter in Peekskill, NY (across the river) and a big bag of clothes was donated to a local Girls Scout Troop to aide in silver award projects!!
ON FEBRUARY 1ST DR. STERN CELEBRATED 30 YEARS OF SERVING OUR COMMUNITY!! WE HAD A GREAT RECEPTION ON 2/5/20 TO CELEBRATE.
Windsor Dental Center - Comprehensive and Multi-Specialty Care at One Location!
Here are just a few of the services our team at the Windsor Dental Center offer our patients:
- Cosmetic dentistry - Veneers and Lumineers - a more beautiful smile awaits
- Dental Implants - The modern, permanent alternative to replacing lost teeth
- I.V. Sedation - Conscious sedation, we promise you won't feel a thing
- Invisalign - The invisible way to straighten your teeth without braces
- Laser gum therapy - Goodbye gummy smiles, hello speedy recovery
- All digital x-ray system - Safer, faster, clearer and more comfortable
- Zoom Whitening - Your smile will be whiter in about an hour
- Pain-free, single visit Root Canal - Most patients are done in less than an hour
- Multiple Specialists - All in one convenient location. Why go anywhere else?
- Interest-Free Financing - Multiple payment plans available with approval in 5 minutes
- Most insurances accepted - Please see our FAQ page for more info
When you visit the Windsor Dental Center, your smile and comfort are our top priority. Our goal is to make your visit with us as pleasant as possible, starting the moment you walk through our door. Sign in with our friendly reception staff and have a seat in our comfortable waiting area. We know your time is valuable and that's why we do our best to see you promptly at your appointment time. You'll find the staff to be courteous, the assistants and hygienists knowledgeable, and the doctors gentle as can be. The entire team is here for you and will answer any questions you may have about your visit.
Please use this site to explore our practice, or watch videos of dental conditions and treatments. You can also get directions and even download forms to streamline your visit.
Please call (845)565-6677 to make an appointment today!
For billing questions please call (845) 592-4895
Here's what one of our patients had to say about their experience at our office:
"I have been continually and consistently impressed with the professionalism and the entire culture of warmth and reassuring, gentle care given by every member of this practice. From reception, to billing, to dental procedures, every aspect offers comfort, ease and kindness. Truly remarkable in a dental environment!" - Jean
Click here to read more on our Testimonials page
Windsor Dental Center
375 Windsor Highway Suite 400
New Windsor, NY 12553
Phone: (845) 565-6677
Monday: 9:00 AM - 6:00 PM
Tuesday: 8:00AM - 6:00PM
Wednesday: 8:00AM - 6:00PM
Thursday: 8:00AM - 6:00PM
Friday: 8:00AM - 5:00PM
Two Saturdays per month: 8:00AM - 1:00PM